sue herrle
- Total activity 12
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Activity overview
Latest activity by sue herrle-
sue herrle created an article,
Password reset
If you need help resetting you password, we can help by sending you a link to reset it. Visit Forgot Password Enter either the email address or username on the account Select Submit Check your i...
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sue herrle created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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sue herrle created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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sue herrle created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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sue herrle created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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sue herrle created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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sue herrle created an article,
How do I customize my File?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comforta...
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sue herrle created an article,
How do I reach out to someone after hours?
What is after hours support? After hours support is the act of helping customers resolve their issues outside of “traditional” business hours. After hours support is an important tool for online bu...
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sue herrle created an article,
How to log into VPN
Windows 11 Windows 10 Windows 11Windows 10 Whether it's for work or personal use, you can connect to a virtual private network (VPN) on your Windows PC. A VPN connection can help prov...
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sue herrle created an article,
What do I do if a customer can't post an invoice
One of the most common and frustrating issues that customers face is not being able to log in to their accounts to pay an invoice. Whether it's because they forgot their password, their username, o...